Home Swab and Serology Tests for Pre-Departure Travellers

Planning for an overseas trip? You may be required to take a pre-departure test.

Whether you’re travelling for business or leisure, Jaga-Me provides pre-departure tests in the convenience of your own home.

How can Jaga-Me help you?

Schedule your home swab and serology test with Jaga-Me in as fast as 24 hours.

We only deploy qualified healthcare professionals. 

All swab and serology tests are administered by either a certified nurse, swabber or phlebotomist.

We’ll prepare everything!

Our JagaPros will bring the necessary PPE and test kits to your home.

All you need to do is relax!

We partner with HSA-approved laboratories.

The tests offered include:

  • RT-PCR (swab) tests
  • IgM/IgG antibody (serology) tests

The report will be emailed to you in HealthCerts format.

Book your home pre-departure test:

Drop us a message through our WhatsApp line at +65 8498 4598.

Alternatively, you can call our clinical hotline at +65 6717 3737.

OR you can email us at support@jaga-me.com.

Before you contact us, please have the following information ready:

  1. Your full name
  2. Your IC number / FIN number / passport number
  3. The type of pre-departure test you require.
  4. The purpose of the test
  5. The day of the flight
  6. The time of departure
  7. The day you would like to have the test
  8. The day you need the results
  9. Your home address / location

*If there are multiple persons who need to be tested, please state the size the group. Please provide us with everyone’s full names and IC numbers / FIN numbers / passport numbers as well.

How much do at-home pre-departure tests cost?

  Price* Turnaround Time What is it?
RT-PCR Test (Swab) Only $233 ~ 12 – 48 hours after the sample has been submitted to the lab. Fluids are collected from the nasal/oral passage using a stick. This tests for a current infection.
IgM/IgG Antibody Test (Serology) Only $233 ~ 12 – 48 hours after the sample has been submitted to the lab. A small vial of blood is drawn to test. This tests for a past infection.
Both (RT-PCR + IgM/IgG Antibody) $298 ~ 12 – 48 hours after the sample has been submitted to the lab.
Urgent + $53 ~ 8 hours after the sample has been submitted tot he lab. These are add-on charges for situations where the results need to be released in less than 12 hours.

* Inclusive of GST

Frequently Asked Questions

The swab test will take 15 minutes while the serology test will take 15 to 30 minutes.

Please note that before performing the swab test and serology test, our staff will spend 5 minutes verifying some of your personal particulars such as your name and IC/passport number.

Jaga-Me’s operating hours are from 8.00am to 9.00pm.

If your swab and serology test results come out after 9.00pm, they will only be issued at 8.00am the following day.

Your health certificate will be issued to the email address that is indicated on the form.

In compliance with MOH regulations, we will only be able to send your health certificate to a maximum of 2 email addresses.

If your health certificate has yet to reach your inbox, do check your junk mail and spam folders in case it was placed in those mailboxes.

The normal turnaround time is between 12 to 48 hours after the test sample has been submitted to the lab and the urgent turnaround time is within 8 hours after the the test sample has been submitted to the lab.

Additionally, swab and serology results which come out after 9.00pm will only be sent over at 8.00am the next day.

Thus, we do not advise you to have the swab and serology test done on the same day as your flight.

This is to take into account any delays.

You can head over to the Ministry of Foreign Affair’s website to learn more about the testing requirements for each individual country.