At-Home Swab & Serology Tests
Helping Singapore reopen safely, one test at a time. Get tested for COVID-19 at your own time and convenience.
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At-Home Swab & Serology Tests

Jaga-Me is an experienced and licensed provider of a wide range of at-home PCR and serology tests for Covid-19, which has been approved by the Ministry of Health.

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Convenient & Safe at Home

    Whether you’re travelling for business or leisure, serving your Stay-Home Notice or wish to be tested for compassionate reasons or voluntarily for Covid-19 for a greater peace of mind, Jaga-Me provides rapid Covid-19 and PCR swab tests, as well as serology tests at the convenience of your own home.

     

    Schedule your at-home swab and serology test with Jaga-Me in as little as 24 hours.

     

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Prices
Normal PCR Swab
195/pax

Turnaround Time:*
Within 24 hours

Additional pax: $95

Express PCR Swab
295/pax

Turnaround Time:*
Within 6 hours

Additional pax: $215

Rapid PCR Swab
395/pax

Turnaround Time:*
Within 3 hours

Additional pax: $305

COVID Serology
195/pax

Turnaround Time:*
About 8 hours

Additional pax: $95

PCR Swab + COVID Serology
255/pax

Turnaround Time:*
Within 24 hours

Additional pax: $155

Express PCR Swab + COVID Serology
365/pax

Turnaround Time:*
About 8 hours

Additional pax: $275

*GST is not included.

*Turnaround time stated is calculated based on drop-off time of sample at the lab.
*Additional price per pax (max 4 pax) is only for persons who are in the same household (same unit or hotel room).

How can Jaga-Me help you?
We only deploy qualified healthcare professionals.
We only deploy qualified healthcare professionals.
All COVID-19 swab and serology test services done are administered by either a certified nurse, swabber or phlebotomist.
We train our swabbers with qualified nurses.
We train our swabbers with qualified nurses.
Our experienced nurses have conducted swab technique training, infection control training, personal protective equipment (PPE) usage training and N95 mask fitting for various government agencies.
We’ll prepare everything for you.
We’ll prepare everything for you.

Our JagaPros will bring the necessary PPE and PCR test kits to your home.

All you need to do is have your NRIC and passport on standby, relax and wait to get tested.

We partner with HSA-approved laboratories.
We partner with HSA-approved laboratories.

The tests offered include:

  • RT-PCR (swab) tests
  • IgM/IgG antibody (serology) tests
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FAQs
What are swab and serology tests?

A swab test is done to test for the presence of a current infection. It is also known as the RT-PCR (Real Time- Polymerase Chain Reaction) swab test. The usual turnaround time for the test result is about 12 to 48 hours. Please opt for a Rapid Swab for test results to be out in about 3 to 6 hours after the test sample has been submitted to the lab. A serology test (through blood-taking) helps to determine a past infection. It is also known as the IgG/IgM (Immunoglobulins) antibody test.

How long will the swab and serology tests take?

The swab test will take 15 minutes while the serology test will take 15 to 30 minutes. Please note that before performing the swab or serology test at your home, our staff will spend 5 minutes verifying some of your personal particulars such as your name and IC/passport number.

Is it possible to receive my pre-departure test results outside of your operating hours?

Jaga-Me’s operating hours are from 8.00am to 5.30pm (Weekdays) and 8.00am to 12.30pm (Weekends).

For urgent pre-departure tests and Persons on Stay-Home Notice swab tests, please submit and confirm your swab test booking requests by 12pm to get your test results on the same day*. If your swab and serology test results are ready after 5.30pm on weekdays or 12.30pm on weekends, they will only be issued at 8.00am the following day.

 

*Urgent fees apply

Is it possible for my swab test result to be false-positive?

Yes, a false-positive swab test is possible. The swab tests are done according to the Ministry of Health’s guidelines that follow the World Health Organization’s (WHO’s) recommendation of at least 80% sensitivity and 97% for specificity. As such, the swab tests will be able to identify at least 80% of individuals who are infected with COVID-19, and will show 3% of false-positive results in healthy individuals. In such cases, a second swab test is recommended.

Can I order a swab and serology test for my children?

Jaga-Me possesses the capability to conduct testing for children at home, however please take note of the minimum age as follows:

Swab test: 3 years old

Serology test: 12 years old

How will I receive my health certificate?

Your health certificate will be issued to the email address that is indicated on the service request form.

Can my health certificate be sent to multiple emails?

In compliance with MOH regulations, we will only be able to send your health certificate to a maximum of 2 email addresses.

Why haven't I received my health certificate yet?

If your health certificate has yet to reach your inbox, do check your junk mail and spam folders in case it was placed in those mailboxes.

Can I have the swab and serology tests done on the same day as my flight?

The normal turnaround time is between 12 to 48 hours after the test sample has been submitted to the lab and the urgent turnaround time is within 8 hours after the test sample has been submitted to the lab. Additionally, swab and serology results which come out after 5.30pm on weekdays or 12.30pm on weekends will only be sent over at 8.00am the next day. Thus, we do not advise you to have the swab and serology test done on the same day as your flight. This is to take into account any delays.

Where do I find the testing requirements for my destination?

You can head over to the Ministry of Foreign Affairs’ website to learn more about the testing requirements for each individual country.

 

Travellers are responsible to check the latest travel and COVID-19 test requirements to countries of interest. Jaga-Me will not be held liable for any missing tests.

What if my serology was unsuccessful?

We apologise for the unsuccessful serology test. Each JagaPro will only be allowed to attempt a serology test twice on each person. If the second serology attempt was unsuccessful, we will send over a second JagaPro to get your serology test done. You will only be charged $67 (after GST) if you booked a serology test for yourself at one location, and all attempts were unsuccessful. The remaining amount will be refunded to you.

 

If you booked a serology test for multiple persons at the same location, and there was a mix of successful and unsuccessful serology tests, you will only be charged for the successful serology tests. The remaining amount will be refunded to you.

Can I cancel my booking?
Our Cancellation Policy is as follows:
Cancellation in more than 3 hours before appointment time: Full Refund (minus processing fee of $20 per form submission)
Cancellation in less than 3 hours before appointment time: 50% Refund
On-site cancellation: No Refund
Reschedule in more than 3 hours before appointment time: No penalty fees
Reschedule in less than 3 hours before appointment time: $53 Penalty Fees per applicant

 

Failure to turn up for the appointment (no show) for more than 30 minutes will be regarded as cancellation on the spot with no refund.

 

All cancellation, amendments, or dissemination of lab results will be tended to during operating hours only. Cancellation that takes place outside operating hours will not fall under the cancellation notice/subjected to Jaga-Me’s discretion.