For Patients and Families
Frequently asked questions
- Billing and payment Information
- How we assign nurses
- Questions about our services
- And more …
Live chat
Operating hours:
8am – 5.30pm (Weekdays)
8am – 12.30pm (Weekends)
Outside of those hours, please leave a message and we will get back to you ASAP!
- Technical support
- Feedback and suggestions
- Questions that require immediate replies
- Queries not covered in the FAQs
- Cancellation of appointments
- Urgent bookings (same day)
P.S. Please attend your nearest hospital A&E if you have symptoms such as: shortness of breath, severe abdominal pain, high fever, persistent vomiting and diarrhoea, uncontrolled bleeding.
For Nurses / Care Professionals
Apply to be a JagaPro
Want to be part of our mission in transforming healthcare? Believe that you have what it takes?
Frequently asked questions
Interested in becoming a JagaPro but have questions? See answers to what others have asked.
For Prospective Partnerships
Collaborate with us
Believe in our mission and see potential for how we can work together?
