For Patients and Families

Frequently asked questions

Get answers quickly with our FAQs  →

  • Billing and payment Information
  • How we assign nurses
  • Questions about our services
  • And more …

Live chat

Chat with our coordinators  →

Operating hours: 8am – 9pm daily (including weekends and public holidays)
Outside of those hours, please leave a message and we will get back to you ASAP!

  • Technical support
  • Feedback and suggestions
  • Questions that require immediate replies
  • Queries not covered in the FAQs

Call us

☎️  +65 6717 3737

Operating hours: 8am – 9pm daily (including weekends and public holidays)

  • Cancellation of appointments
  • Urgent bookings (same day)

P.S. Please attend your nearest hospital A&E if you have symptoms such as: shortness of breath, severe abdominal pain, high fever, persistent vomiting and diarrhoea, uncontrolled bleeding. 

For Nurses / Care Professionals

Apply to be a JagaPro

Want to be part of our mission in transforming healthcare? Believe that you have what it takes?

Apply to be a JagaPro  →

Frequently asked questions

Interested in becoming a JagaPro but have questions? See answers to what others have asked.

Get answers quickly with our FAQs  →

For Prospective Partnerships

Learn more about us

See our mission, vision, and recognitions.

About JAGA-ME  →

Collaborate with us

Believe in our mission and see potential for how we can work together?

See how we can collaborate →

Our Address

77 Ayer Rajah Crescent #02-32
Singapore 139954

+65 6717 3737
support@jaga-me.com (for customer service queries)
community@jaga-me.com (for job queries)

UEN: 201541339K