I love the great work by the team!!
“Prompt response and rescue. A nurse was activated and came in time to help us train the new FDW to care for my father within 24 hours from my first contact with Jaga-Me. Each time, the nurses who attended to us give a detailed report and summary on my dad's care as well as how well the new FDW is progressing with the training. The team not only email me, phone, message me and what's app me to follow up. They also promptly returned missed calls. I love the great work by the team!! Thank you very much.”
- Esther Toh
“My grandma who is now bedridden after a stroke required some wound dressing. The team at Jaga-Me were prompt in responding to my request for a house call. Team member Ling Ling attended to my grandma with a calm and assuring demeanor and helped reinforce certain dressing tips to take note of. It was an extremely pleasant and reassuring experience in view of the new circumstances at home. As Mama was a midwife in her earlier days, she appreciated the care and meticulous explanation of each step Ling Ling was taking. Great job guys and thank you for your service ! Highly recommended”
- Cheryl Nguyen
We were really happy with her care
“My mother is at the advanced stage of dementia and had pneumonia 7 months ago. Before the CNY, she has had another bout of chest infection and as such, she was not able to sleep well due to phlegm and thus suctioning is a must for her through the night. My nephew and I have been taking turns to look after her for about a month but lacking of sleep for both of us was taking a toll on our health. As mom is under the palliative care, the counselor suggested we get in touch with Jaga-Me. Ling Ling was the coordinator whom I spoke to and within 2 days, she was able to find me a nurse who could come from 10 pm to 6 am. Nurse Constance started last night. We were really happy with her care and support for mom. She was very attentive to mom and turned her around to ensure she can sleep well. Mom is very alert today! I am also thankful for a good night sleep, a luxury for me!”
- Kaw Jik Hoon
Jaga-Me has shown it is reliable
“Even though we requested for a care assistant to keep an eye on my 95 year old frail father at night, Constance, who is a trained staff nurse, was prepared to take on this role, at enrolled nurse rates, as there were no care assistants or enrolled nurses available. We appreciate her professionalism. Jaga-Me has shown it is reliable in providing staff even in periods of shortage.”
- Sing Lin Ling
friendly and helpful in last minute coordination
“The management are friendly and helpful in last minute coordination and changes. Am very glad there is this company to help with needs of the elderly in my family. The nurses or care aide are very nice, Professional and kind.”
- Kelly Loo
It was easy to work with the coordinator
“It was easy to work with the coordinator to get a nurse for my dad who is bedridden. We managed to work with a few nurses for the different days that we engaged Jaga-Me, and we are quite satisfied with all of their service.”
- Fareena Abdul Rahim
excellent services rendered to our family
“Hi I would like to thank the staff and nurses at Jaga-Me for their excellent services rendered to our family. Thank you. Keep up the good work.”
- Cheh Hoon Tan
We would be lost without her help.
“Hi I would like to thank caregiver Shu Zhen for her professionalism in taking great care of my mum on her last journey. We would be lost without her help. Thank you”
- Cheh Hoon Tan
Keep up the good job and excellent service.
“I am very satisfied with the service provided. My grandmother is happy with both the nurses. Keep up the gd job and excellent service.”
- Hana Imberan
We truly appreciate your profession and patience
“Hi My Dad had hip fracture and dementia. Jaga-me caregiver Nur Fatin assisted after his discharge on a daily basis. She was very gentle and managed to persuade him to bathe and sit down to have his meals. For last minute request, Wendy assisted my Dad professionally too with utmost care. We truly appreciate your profession and patience.”
- Wani Kimi
Thank you so much Jaga-Me.
“Jaga-Me gave my mother a very good service. They were on time, very patient and very friendly. Thank you so much Jaga-Me. My big thanks to Catherine and Adeline.”
- Yusof Osman
Thank You For The Late Night House Call
“My mum who suffers from severe dementia pulled out her NG tube this night. Thank you Japh for picking up my emergency call at 10plus pm tonite and to Nurse Zarina who came so quickly on this late night house call. Truly appreciate the kindness / calmness (I'm not too good with such situations) and support, truly appreciated. Thank you”
- Caroline Chan
Thank You Ling Ling!
“My grandma's feeding tube got stuck. Ling Ling came to our rescue immediately, with much empathy for my grandma's milk feeding schedule. Thanks so much Ling Ling!!”
- Jessie Wan
It is a service I highly recommend to others
“All we wanted was for the best medical attention for our mother, and her complete recovery. The most important factor in decision-making for us was the experience of nurses to handle the illnesses of the patient and their age. The nurses at Jaga-Me are kind and caring. It is a service I highly recommend to others in the same situation”